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Our Services

InDyne Commercial Products Corporation (ICPC) provides business management solutions and support to business processes through technology. ICPC's IT services team specializes in Program Information Management Systems, also known as PIMS. ICPC also offers Web-hosting solutions and support through knowledge, training, maintenance, and management solutions. In addition, ICPC performs technical services and support for the development of software for business. ICPC's Enterprise Solutions stem from PIMS components.

Turn-key Solution

With the Turn-Key solution, the customer receives both the hardware and software necessary to maintain the system. In addition, the server will be fully installed. Installation is included in the package price.

On-site Installation

On-site installation is available upon request.

Maintenance Services
Yearly maintenance services are available for purchase. Customers receive support directly from the our dedicated software developers.
Training and Support

 

  •  Documents, brochures, and manuals are available on this web site.
  • You can browse our training videos which are also available in the Document Library on this web site.
  • Our on-line support is available 24/7.
  • Technicians are available during business hours.
  • On-site training can be scheduled by requests.
Web-Hosting Features
  • Your own unique URL
  • Your own secure database that contains only your organization's data
  • Adaptable to your unique needs and requirements Customizable screen appearance (logo, background, column heading) and security policy settings by designated administrators from your organization
  • Flexibility - As your business grows, you have the option of bringing the software and database functions in-house. You may purchase InDyne's software and transfer your existing Web-hosted database to your own server.

Work Control

Work Control is a fully integrated module system with multi-step workflow, work authorization, work assignment, and status tracking. Generates service requests and dynamically updates customers with status.

Performance Accounting

Performance Accounting provides metrics definitions, compliance tracking, cost accounting by task order, functional area for full-cost accounting with a myriad of reporting tools for management, along with a complete array of data extraction methods.

Process Management

The Process Management provides proven business process management tools for ISO-9000 tracking and management of Logistics, Configuration, Safety, and Training and Certification.

Management Information

Our Management Information System (MIS) is tailored to individual contract requirements to manage information reporting and extraction for instant output.

Customer Interface

Our user friendly interface for Customer insight into contract status and performance metrics. This is a web-based architecture in which users can access the system using existing desktop hardware and software tools and customized to individual contract requirements. This allows the customers to add inputs for surveys and make comments to the Feedback.

System Administration

Our System Administration provides access control administration and digital signature capability over a secured network.

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